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Service Quality

NTUC Income Code Of Service

This code sets out the service levels you can expect from NTUC Income regarding your insurance claims.

Vision
We will settle your claim promptly, fairly and hassle-free.

Making a claim
Please feel free to call us for assistance or advice at 6788 6616, or email your enquiry at csquery@income.com.sg

When you contact us
We will respond to your phone and email enquiries within 1 working day.

When you give us feedback
We will consider your feedback and take appropriate follow-up actions.

If you are unhappy with how we handle your claim, you may email us at csquery@income.com.sg.

Call 63INCOME / 6788 1777   Email csquery@income.com.sg
Visit Branch/Business Centre   Contact Insurance Adviser

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Branches / Business Centres

75 Bras Basah Road
NTUC Income Centre
Singapore 189557

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If this month is your birthday then you are in for a treat on us. check your eligibility

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