Property/Liability Insurance Claim

How to submit a Property/Liability claim

Property claim may be made under the following policies: Fire, Theft, Money, Plate Glass, Home, Golfer's, Marine, Pet etc.

Liability claim may be made under the following policies: Public Liability, Bailee's Liability, Error & Omission etc.

Step 1: Download and complete the Property/Liability Claim Form.

Step 2: You can submit the completed claim form with the required supporting documents by the following methods:

• By mail to NTUC Income, Bras Basah PO Box 0132, Singapore 911802
• At any of our branches
• By email to pcc@income.com.sg(For medical claims, please send the original medical bills to NTUC Income, Bras Basah PO Box 0132, Singapore 911802 or submit at our branches)

If the estimated claim amount for Property & Liability claim is more than $3,000 or the incident is serious, please call us at 6788-6616. We may require a survey to be carried out.

For any enquiries pertaining to Property/Liability claim, you may contact our 24-hours hotline at 6788 6616 or email to csquery@income.com.sg.

Supporting Documents Required

Property Claim

• Police report where applicable
• Photographs of damage
• Quotations, Invoices/Receipts of items claimed

Liability Claim

• Letter of claim from the third party with supporting documents if any (eg. invoices of items, quotations for repair)
• Photographs of damage

Please note that the list of documents above is not exhaustive. Other documents may be requested if necessary.