Awards
2009 Press Campaign of the Year
- NTUC Income has won Press Campaign of the Year in the Singapore Advertising Hall of Fame Awards 2009
2009 ContactCenterWorld.com Awards
- NTUC Income received a Gold Award for Best Technology Innovation (Asia-Pacific)
- NTUC Income received a Gold award for Best Supervisor Award (Asia-Pacific)
2008 ContactCenterWorld.com Awards
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NTUC Income received a Gold award for Best in Customer Service (World and Asia-Pacific)
- NTUC Income received a Bronze award for Best Technology Innovation (World)
- NTUC Income received a Gold award for Best Technology Innovation (Asia-Pacific)
- NTUC Income received a Bronze award for Best Supervisor Award (World)
- NTUC Income received a Gold award for Best Supervisor Award (Asia-Pacific)
2008 Best Claims Service Insurance Company of the Year (ASEAN)
NTUC Income was awarded the winner of the Best Claims Service Insurance Company of the Year by Singapore Insurance Brokers Association (SIBA)
2008 Best Insurance Company of the Year (ASEAN)
NTUC Income was awarded 1st Runner Up of the Best Insurance Company of the Year by Singapore Insurance Brokers Association (SIBA)
2008 ICA Global 300 Top Co-operatives and Mutuals
Ranked 180th across all industries, 36th in position in the insurance sector
IDC Outstanding Enterprise Innovation Award in Asia-Pacific Region
"AA-" rating
NTUC Income has been rated "AA-" by independent credit ratings agency, Standard & Poor's, making it one of the strongest financial institutions in Singapore and the region.
2007 CCAS International Contact Center Awards
NTUC Income received a Silver award for Best Contact Centre of the Year (over 100 seats)
2007 ICA Global 300 Top Co-operatives and Mutuals
Ranked 181st across all industries, 36th in position in the insurance sector
Financial Insights Innovation Awards
NTUC Income was awarded Best Customer Service Technology
2005 Leading Corporate HR Award
This award is conferred in 2005 to organisations with innovative HR practices, good corporate citizenship and commitment.
1999 Singapore Quality Class
We were awarded the Singapore Quality Class in 1999 in recognition of our efforts to achieve excellence in areas such as leadership, people development, customer service and business results.
People Developer
Our commitment to help our staff develop their potential through skills training and our believe in all-round learning won us the People Developer Award in 2001 and 2003.
National Model for Work Redesign
In 2003, we were selected as a National Model for work redesign by SPRING Singapore for continuously reviewing and improving our work processes.
Singapore Innovation Class
In 2004, we were awarded the Singapore Innovation Class in recognition of our strong commitment to serve customers through innovative solutions.
ISO9001:2000
We were awarded the ISO 9001 certificate in 2003, an acknowledgement of our high standard of service to our customers.
Singapore's Top Call Centre
NTUC Income received top awards from the Contact Centre Association of Singapore, achieving the highest accolade for the call centre industry.
Distinguished Patron of the Arts
For our significant contribution in promoting local Arts, we have been conferred the Distinguished Patron of the Arts by the National Arts Council since 2000.
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